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Programme Administrator

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Position:        Programme Administrator

Location:        Dublin office

Reports to:     Director of Student Experience

Contract:        One year fixed

Job Purpose:    The role of the Programme Administrator, Office of Academic Affairs is to facilitate the successful running of the student experience on the Masters programmes (including certificate and modular students), the Undergraduate suite of programmes and to provide administrative support within the programme administration team for all programmes.

Responsibilities:

Registration
•    Assists with the preparation of and registration at induction sessions
•    Assist admissions team with retrieving late registration documentation

Programme Administration
•    Ensure students are well supported throughout the programme
•    First point of call for non-academic student queries
•    Communicate regularly with students and ensure students have clear guidelines and instruction through the lifecycle of the programme
•    Work closely with the Programme Manager, Director of Student Experience and Programme Director to ensure the smooth and successful running of the programme/s
•    Provide administrative support in the coordination of the programme
•    Assist in the organisation of onsite and online tutorials and modules  – coordinating tutors and venues
•    Prepare attendance sheets and monitor online and onsite attendance
•    Keep accurate student records

Programme Administration Team
•    Assist the Programme Administration team in the organization and coordination of Teaching Practice blocks and Gaeltacht courses
•    Assist in the booking of onsite venues for all programmes (covering some tasks of Resources Manager while on maternity leave)
•    Performs any other reasonable duty associated to the role assigned

Required Skills and Experience
•    Excellent administrative and organisational skills
•    Excellent communication skills
•    Strong attention to detail
•    Self-starter with an ability to work on their own initiative
•    Excellent team player

Candidates should submit a cover letter together with a full CV to careers@hiberniacollege.net .


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